★★★★★
“I was in Billings for several days due to an eye issue. While there, I found Hansen’s Music and was pleasantly surprised at the selection they had of Martin Guitars. I went in 3 days in a row and was greeted and welcomed warmly each time. I was impressed with their customer service and encouragement to play any guitar I chose, no matter the price. I dealt with a gentleman named Tom who was knowledgeable and helpful. On my last day at the store, I bought my dream Martin. It was one that I had heard of but only saw for sale online. The frosting on the cake was they carried it to my car for me because I was not supposed to lift anything over 10lbs. I hope to be back there soon! A++++.”
—David C.
★★★★★
“Art and co. Are very knowledgeable, friendly, and expedient. Brought a guitar in for maybe a minor tweak and left with the neck arrow straight, and the action set primo! Wow! I’m rockin’ again! Thanks guys!”
—Jill W.
★★★★★
“Hansen music is a great place to go. Wether you are a musician that’s looking for that special instrument or a newbie looking to get started playing without breaking the bank. I have been taking guitar lessons with Chuck one of the teachers that Hansen Music sponsors for 10 months now. He has been an Awesome teacher. I didn’t even dream I would be as far along as I am learning to play. Stop in and check it out for yourself, and see how nice and helpful they are at Hansen Music.”
—Rusty U.
★★★★★
“I went here to buy a guitar as a gift. I don’t play guitar and I don’t know much about them, but the staff here was very kind and explained different specs and showed me different guitars. They didn’t once make me feel like I was stupid. The salesman that helped me was even nice enough to play a few different guitars so that I could hear the differences in sound.”
—Jasmine R.
★★★★★
“I went in about a week ago looking for a new guitar, specifically an Ovation. And man was that the best experience I’ve ever had. The gentleman that helped me (I’m sorry I forgot your name) went above and beyond to make sure I got the guitar my heart was set on AND the new amp I wanted. From fixing the pickups to making sure every part worked perfectly. I want to say thank you and we need more people like you in this world. God Bless!”
—Thomas Hubbard
★★★★★
“Friendly knowledgeable staff that went above and beyond to help me with several instruments and music.”
—Jason Gauer
★★★★★
“20/10. Each time I walk out of Hansen’s it is with a higher opinion of this store and the people inside. They’re patient, courteous, knowledgeable and genuinely interested in giving their clients the best experience and gear. I was touched by the time and energy spent making sure I felt confident moving forward with my new equipment and even troubleshooting problems months later. The knowledge and care that I find with each visit guarantee that I will be back again. Thank you Art and crew!”
—Lindsey Selman
★★★★★
“Fantastic group of people. Everyone’s very friendly and helpful.”
—Austin Koschel
★★★★★
“Great experience at this store. The staff are very knowledgeable and cordial. I recommend this store for all your music needs.”
—Joe Keene
★★★★★
“They always go above and beyond. They are my favorite music place to go to!”
—Zoe Seaton
★★★★★
“They have amazing instruments and just as amazing crew! This shop will definitely be my one and only music shop to shop at. P.S they’re still awesome!”
—Marcus Pelletier
★★★★★
“The best source for all of your music needs. Jason runs a tight ship in the drum section. I recommend these guys every day of the week.”
—McMusic Guy
★★★★★
“Art and these guys have been so good to me.. and as I come back out to perform.. I’m proud to be powered by Hansen’s Peavey Shure Elixer OnStage and Yamaha Guitars.”
—Owlshadow
★★★★★
“We just want to say thank you from my daughter and I! My daughter needed someone incredibly patient and happy to show her various guitars and sounds and the lady who helped us was AMAZING! I wish I caught her name today. Please give her a raise, she was calm, kind and tuned so many guitars under the sun for us, just so we could find the perfect fit. Showed us different amps and the features, different settings for sounds. I mean I don’t think we could have had better service. Thank you for quality checking products as well, coming 4 hours away was definitely worth the trip! We will be back for future purchases.”
—Brittany Brunkow
★★★★★
“My grandson had a guitar needed some work and the guy put new strings, bridge, screws, and cleaned it all up – the guy took pride in his work, and it was a very fair price.”
—Brian Schott
★★★★★
“These are among the nicest and most knowledge folks. A million thanks to your most kind staff for the wonderful service they consistently provide to their clients. Excelsior!”
—RedRock Paco
★★★★★
“Great guitar selection, helpful knowledgeable staff. I would highly recommend this store to anyone looking for a musical instrument.”
—Arne Welhaven
★★★★★
“Everybody at Hansen will bend over backwards for you! Great service, Great People🤘🤘”
—bob76keys
★★★★★
“Best music store there is!”
—Jamie Winter
★★★★★
“Knowledgeable, helpful, and friendly staff,great selection of instruments, and good prices all make this a great store for music needs—Thanks!!”
—Patrick
★★★★★
“Best place I’ve ever gone for customer service and Great Equipment!!”
—Benjamin Meyer
★★★★★
“Incredible service and same prices as anywhere online!”
—Levi Luoma
★★★★★
“My family has been a Hansen Music customer for nearly 20 years, including guitar lessons, numerous guitar/bass, amp and accessory purchases, too numerous to mention. Art, Bob and their crew are the best, and we give Hansen Music our highest recommendation without hesitation.”
—Bill Lamdin
★★★★★
“Great shop with dedicated employees. The guitar tech is top notch. My guitar is finally the way I want it. Everything was very reasonably priced and done faster than I expected.”
—Neil Foss
★★★★★
“Just the best place! Good employees with good vibes and always a smile when you walk in the door.”
—ER
★★★★★
“Great store! Art took care of my telecaster in a matter of hours. Great Job!”
—Allan
★★★★★
“They were very knowledgeable and helpful in my choosing the correct mandolin. And they even tooned it for me. Great experience. I will definitely go back.”
—Karen Turk
★★★★★
“Art was great and super helpful! Answered all of my questions and got me set up with everything I needed. Definitely would recommend to anyone regardless of experience level. Awesome environment.”
—Jordyn F
★★★★★
“Super knowledgeable. This is everything you love about a local guitar shop. Great work guys. *update* Still awesome service! Dylan helped my son pick out an amazing amp today. Love this store.”
—ThePureblooded
★★★★★
“Every single time I visit this music shop they are always so kind, polite, and truly care about their customers and the work they do. Wouldnt go anywhere else but here!!! Thank you all for the hard work you put in and the kindness you show to our community! :)”
—Abigail
★★★★★
“Amazing service and selection people are nice and very fair prices love it there. Everybody is awesome, but Dylan specifically was very helpful and genuine.”
—mcchilling chill
★★★★★
“Best music store in Billings. Been doing business with Art and the crew here for about a decade and couldn’t have found a better place. Great service before and AFTER the sale, the selection is second to none, and the staff is the best. Very knowledgeable in their areas, passionate about music and they truly care about their customers.”
—Glen Hand
★★★★★
“Very helpful staff and a great selection. I was looking for my first bass guitar and the Hansen staff worked together to find the perfect instrument for my retirement hobby. You can probably buy the same instrument for the same price online but with Hansen’s you get decades of experience working with you to find the best possible instrument and accessories. Hansen’s actually worked with my best interests in mind and didn’t try to up sell me. Thank you!”
—Robert Niehoff
★★★★★
“Step into the musical haven that is Hansen’s, where the soul of music thrives in every corner. Nestled in the heart of Billings, Hansen’s isn’t just a store—it’s a sanctuary for music lovers. With prices that speak to the heart and a genuine passion for enriching our community, Hansen’s embodies the spirit of musical fellowship. Whether you’re a curious visitor or a proud resident of Yellowstone County, Hansen’s welcomes you with open arms to explore its treasures. Join the countless voices, like mine, who recommend Hansen’s to friends, family, and students, knowing that it’s not just a store, but a cherished part of our musical journey.”
—ruthless
★★★★★
“I can’t thank Tom enough for sprucing up my bass 🖤 this bass is very old and was covered in dust when I brought it in. Now it looks brand new! 🤗 if you need your instrument worked on Hansen’s is a great place to go 🤘 thanks again 🎉.”
—Aija
★★★★★
“Hansen Music is always an amazing place to go for your musical gear! I found great prices on cymbals and some extra cymbal hardware. I needed an amp repaired, came here, and they connected me with a great amp mechanic. Strings, drum heads guitars, amps, drums … they got it all. The folks there are great and are musicians themselves so they can provide unique insight into your purchases and offer sagely advice. Stop in! You won’t be disappointed!”
—Tim Koczur
★★★★★
“Impressive inventory and welcoming vibe. The highly knowledgeable salesperson really listened to my friend who was in the market for a lower end guitar, and he ended up with better quality than he was looking for at a great price.”
—Julie Edstrom
★★★★★
“So nice. Made getting a band flute simple and they have crazy cheep music stand an equipment stands.”
—Natalie Legard
★★★★★
“One could spend an entire day in this lovely music and instrument filled store! Workers are very knowledgeable, helpful and friendly. Thank you Hansen!”
—Trish Grau
★★★★★
“The best music store!! I’m a little biased since my Grandfather opened the store and my uncle owned it after. This is where I got my first drum set ❤️”
—Natalie Hansen
★★★★★
“These guys know all music from instruments to sound equipment. Super friendly and great to work with. I always recommend them.”
—Kyle Bistline
★★★★★
“As a mom of a junior high sax player, the musical world is all new to me. The crew at Hanson has been nothing short of wonderful! They are always so knowledgeable and patient with my many questions. We needed a repair job and their contracted repair person had my son’s saxophone back in 48 hours and with a very reasonable repair cost. We are loyal to Hanson’s and will be for my kids’ musical careers.”
—Maggie Winters
★★★★★
“They are the best, most affordable, fastest, and most accommodating place for getting instruments repaired. I needed a piccolo repaired last minute for a graduation gift and they truly went above and beyond. They have amazing customer service, amazing communication, and amazing craftsmanship. The second hand instrument I brought in looks almost new now. It was pretty messed up when I brought it in. I don’t think I’ll ever go anywhere else from now on. Seriously, I cannot recommend them more. They are phenomenal!!!!.”
—Ramela Harmon
★★★★★
“Billings is lucky to have such a cool music store! Great selection, knowledgeable employees and fair no hassle prices. I have enjoyed going in once a week to browse and sometimes just to talk guitar with the guys. Art, the guitar master, is super cool, got some pickups installed on one of my guitars at an excellent price …..and he did it same day!!! I did recently buy a new electric guitar and the staff was excellent helping me in this process. I couldn’t be happier doing business with these guys. Thanks a ton \m/.”
—Matthew Coffrin
★★★★★
“I love this place. Excellent customer service and great selection. Have delt with multiple employees and love them all. They really care about the kids and want them to succeed.”
—Sally Reay
★★★★★
“AWESOME store the guitar tech is an old school 80s shredder – knows his stuff – great guy – the staff is great – the tech installed my Floyd Rose D-Tuna on a moments notice and did a great job! Will definitely be back.”
—James Bossingham
★★★★★
“I love this place and everything inside – especially the owners and all the employees. So friendly, never a bad experience, and I will always be a customer. If you need, want, or just want to browse go to this store. Very laid back and so good to customers!”
—Aim Mee
★★★★★
“The Best! Honest, knowledgeable, friendly service, and huge selections to choose from.”
—Laura Dalbey
★★★★★
“Many cities no longer have a “brick and mortar” music store. We are very fortunate to have Hansen Music supply our piano books. Stop in and ask. They are very helpful. And they treat you like you are Somebody.”
—Lynette Tedlund
★★★★★
“Outstanding service, Affordable, fast turn around time!
This will be my daughters first year having an opportunity to play Clarinet in band. We had bought a used one in great condition and was wanting it tuned up and three of the pads replaced. Another store told me those services would be over $200 and turn around time would be three weeks. I went into Hansen Music next and they were able to get it back to me a few days later with a cost of $40. Thank you Hansen Music! I think music should be accessible to all and it shouldn’t cost a parent an outrageous amount! Go to Hansen Music for all of your musical needs.”
—Melanie Wetsch
★★★★★
“Hands down the best music store I have ever been in. I have been buying guitars, amps and accessories from Hansen’s for 30 years. No one can touch the service and great deals offered by this store.”
—Michael Lister
★★★★★
“we love this store! they are always very accommodating and make my boys feel welcome.”
—Becky Blankenship
★★★★★
“Hands down the best music/guitar store in Montana. And has been for decades.”
—Jeff Legg
★★★★★
“For guitar work and setups, Art is the best. When he gets done setting up a guitar, you know it has been done right!.”
—Curt Santner
★★★★★
“Always friendly and knowledgeable. Every visit is a fun experience! The best selection for miles around!.”
—James Howe
★★★★★
“Came into Hansen Music with my Daughter in school orchestra so she could try out instruments, as she will be starting Orchestra this year. Wanted to thank Todd for his time and patience with her. He was absolutely amazing! Thank You.”
—Stacey McCombs
★★★★★
“This is the best music store with the best staff for a long ways. Everyone there is great, helpful, knowledgeable, and fun to talk to. They price match online stores, and are often cheaper. I’ll go out of my way to try buy as much of my music stuff there because Hansen Music is awesome.”
—Josiah Loven
★★★★★
“I have made several purchases at Hansen Music and have never been let down. I have bought a couple guitars here and a couple of amps. The entire crew at Hansen Music knows what is good and are incredible!”
—Miguel Marquez
★★★★★
“Art Eichele and Bob Whitmer go above and beyond to help area musicians produce the music they love to play with instruments and accessories. They always help in any way that they can. Plus, they support so many music events in the region. Thank you, gents!”
—Paddy Moore
★★★★★
“Thank you to Art at Hansen’s Music in Billings. Needed a setup on a MK 1965 guitar and Art went over the entire guitar and got it set up perfectly. Art has set up four or five guitars for me over the past few years and he always does a phenomenal job!”
—Chris Stanton
★★★★★
“Hands down the best music and guitar store in Montana … And has been forever”
—Jeff Legg
★★★★★
“Always friendly and knowledgeable … Every visit is a fun experience at Hansen Music!”
—James Howe
★★★★★
“I gotta tell you all, it’s one thing to walk into a music store that has an incredible amount of instruments, hardware and accessories for every kind of musician, but it’s quite another to add to that, the best experience of all … the Great People at Hansen Music and their unmatched customer service for all these decades.”
—Sam Talkington